Copies of Paperwork

In this page you will find all you need to know about Copies of Paperwork

Important Fact About Handling Costs:

Copies of Paperwork:

We always provide an email with your invoice and reported hours and general job name, when you request any work from us, but sometimes you need copies of paperwork.

We keep extensive records of all the work we do, including pictures and descriptions.

In certain instances you may require copies of old paperwork, because you lost your copies. 

In many cases, clients need extra copies, or reports to send to insurance companies, because adjusters are lazy.

But the most common reason is because someone needs to be reimbursed by a third party and wants to show what was done.

 

You get the picture.

Whatever the reason, copies of invoices or the daily records of jobs performed, copies of daily paperwork related to jobs, copies of invoices, and / or receipts can be provided at your request.

The only catch: There is a $10 charge per copy of receipts acquired or any other digital record and / or paperwork requested per work day

This charge is to cover for the clerical work involved in gathering such material and forwarding to you.

A separate bill can be issued to cover for such services, or we can include this amount to an unpaid invoice, make sure that this time you don’t loose the invoice, because it can be an endless cycle!

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Important Fact About Handling Costs:

Important Fact:

The handling and reproduction of paperwork, and digital files, generates a cost and we don’t want everyone paying for that cost, especially considering that you manage your paperwork well, or keep your records digitally, or simply has you s**t together. 

Let those who keep burdening the system pay for the cost that they generate, not you.

Pricing Table

Handling Files

We charge $10.00 per individual file printed out.

Copy sizes are A4 or 18″ x 11″ maximum. These copies are produced out of the files that we keep, up to two months, after the servicing date.

Printed files include invoices, bills, receipts and reports.

When they are requested to be mailed, additional mailing charges may apply.

We will do whatever it takes to provide you with thorough documentation, but like any good service, there has to be associated with a price.

We charge $5.00 per digital file requested beyond what was sent to you already. They can only be sent as small images or PDF files.

Either reports, receipts, individual worker reports, invoices and bills, including whatever digital materials in our possession for which you may request a digital file, all qualify for this individual charge. PER FILE HANDLED.

Keep that in mind when you call asking for three years of maintenance reports for any property. Ahh I forgot to mention… We only keep certain digital files for only three months after the servicing date, so make sure you come to us before we delete some files here.

We will be glad to provide it, specially because you will be paying for the staff’s time to produce it.

We don’t always charge this, but read carefully:

GPS reports can also be produced to identify discrepancies on billing.

So if you think that 30 minutes at Home Depot is unacceptable, we can produce a GPS report showing where the worker had been during the billed hours.

If the workers GPS report shows that he went to anywhere else, and did not spent that time at  the Home Improvement store of his choice, we will be glad to remove these billed hours from your account.

But if turns out he actually was at any Home Improvement Supply store related to the task at hand, there is a $10.00 charge for that report.

Let’s be fair, a desire to make a job cheaper cannot trump the right of any worker to live a slander-free life, in which case the cost of this research will be paid by you deservedly.

We never know…

Whomever is wrong is deserving a bit of shaming will get it. Specially if it’s the worker, because his job will be on the line.

We truly hope we have helped you today, either with needed information or knowledge, but if you still have the problem and want it resolved, feel free to call us at 323-651-0635 and we will be glad to send you an technician to solve your particular problem.

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